Support

How do I add a subscription?

Go to the Subscriptions tab and tap "Add subscription." Enter the name, price, billing cycle, category, and next payment date, then save.

How do I cancel a subscription I've added?

Open the Subscriptions tab, tap the delete icon next to the subscription, and confirm. It moves to your Savings tracker so you can see how much you're saving.

Note: this only removes it from SubZero — you still need to cancel the subscription directly with that provider (Netflix, Spotify, etc.). Premium members can use our step-by-step cancellation guides for popular services.

Upgrade from the Premium tab. Premium is billed through your Apple ID. To manage or cancel it: open the Settings app on your iPhone → tap your name → Subscriptions → SubZero.

I was charged but Premium isn't unlocked

Open the Premium tab and tap "Restore purchases." If the issue persists, contact us below with your Apple ID email (not your payment details) and we'll help sort it out.

How do I delete my account and data?

Go to Profile → Reset demo data to clear local data, or email us to request full account deletion. We'll confirm once it's complete.